SUPPORT
Frequently Asked Questions
Find answers to the most common questions about our service, delivery, payments, and security.
Delivery & Tracking
What countries do you deliver to and what options are there?
We post to the UK, Northern Ireland and Channel islands.
We post with Tracked 24, which is free for orders over £150 and over or £5 for orders under. We have a 99% success rate but in the rare occasion the parcel does not arrive, we will do one free reship after 10 working days from the day after the parcel was original meant to arrive.
We post with Tracked 24, which is free for orders over £150 and over or £5 for orders under. We have a 99% success rate but in the rare occasion the parcel does not arrive, we will do one free reship after 10 working days from the day after the parcel was original meant to arrive.
Orders & Payment
How do I order and pay?
Ordering is simple: add products to your cart, proceed to checkout, and choose your payment method (Bank Transfer or Crypto). Follow the instructions provided on the checkout page.
Security & Privacy
How do you package my order?
All orders are sent in plain, unmarked packaging with no mention of the contents or our website name. We use professional-grade vacuum sealing to ensure discretion and security.